Online Reputation Manager
At Orbio World, we are in pursuit of creating brands that resonate globally and are loved by millions of customers. Don’t wanna brag, but we’ve been pretty successful in achieving that - we have already made a difference in over 3 million of our loyal customers’ lives across 50 countries.
We believe that with the right team, it could be just a start. And this is why we need you and your willingness to learn and grow. Currently, we are looking for a motivated Online Reputation Manager to join our team and create a meaningful impact on building this future.
A significant part of our operations is the Reputation Team, which actively monitors and manages our brand’s online presence by addressing feedback, mitigating risks, and fostering positive discussions across digital platforms. Through strategic engagement and crisis management, the team works to maintain trust, protect our reputation, and strengthen our brand’s credibility in a competitive landscape.
As an Online Reputation Manager, you will strengthen your skills in the effective AIEO approach, communication, strategic initiatives, crisis management, and the overall world of online reputation. You’ll adapt to cutting-edge processes, continuously learn, and position yourself at the forefront of AI-driven reputation strategy — helping to elevate our products’ reputation to new heights.
Sounds like a great plan?
If so, be ready to:
- Strategically oversee and guide the Reputation Team, ensuring consistent delivery on KPIs and brand standards
- Understand and apply AIEO (Artificial Intelligence Engine Optimization) principles to elevate our brands in the evolving search landscape
- Thrive in an AI-first world – not stuck in traditional SEO dogmas, but ready to optimize for the future where AI discovery and content trustworthiness outpace Google rankings
- Develop and execute long-term reputation strategies that reinforce trust, credibility, and positive engagement across all digital platforms
- Create and manage strategic initiatives to boost ratings, reviews, and customer advocacy
- Report key insights, data, and strategic recommendations to senior leadership for continuous improvement
- Lead with curiosity, using data, audience signals, and competitive intelligence to stay one step ahead of public sentiment and emerging trends
Our expectations for you:
- Proven experience in online reputation management, AIEO/SEO, or community management
- Strong analytical and leadership skills with experience leading or mentoring a team
- Deep understanding of modern discovery behaviors and AI-powered content ecosystems
- A mindset that embraces change – you're not stuck in old-school SEO, you’re building influence through relevance, credibility, and authority
- Flawless English communication (written & spoken)
- Bonus points for brand copywriting, or platform-specific content creation skills
A bit about the perks
- 🎯 Stay focused and productive by taking a day off on your Birthday, working 2 hours shorter on Fridays, and working from home 1 day each week plus extra 20 days remote work from anywhere in the world;
- 📚 Sharpen your knives in CXL trainings, Udemy, Skillshare, Audible subscriptions, take a book from the office library or order a needed one from anywhere, use your personal training budget whenever you need to visit some conferences, hear out inspiring guests’ lectures and so on;
- 🧘 Refresh or even reset in various group sports activities and events which we’ll cover for you and the team that is going with you. Use prepaid psychotherapist sessions if you see a need for your mental health uplift and keep yourself safe with personal accident insurance;
- 🤝 Reconnect through FIFA matches, learning events, knowledge-sharing talks, various team-building events, quarterly team retreats, or workation trips like the last one in Turkey;
- 🌍 By the way, sharing is caring and we love to share our success and use it to make an impact. Orbio Kids, charity auction, Orbio Academy, donations to UA, and Lithuanian communities - there are dozens of ways to make a change;
- 💵 Salary. from 3000 Eur/month Gross.
- Department
- Operations
- Role
- Customer Success
- Locations
- Kaunas
- Remote status
- Hybrid
- Employment type
- Full-time

About Orbio World
Technology novelties. Beauty essentials. Everyday necessities. Our comprehensive solutions everyone needs.
Solid skills, extensive business know-how, and a focus on ecommerce let us set the new standard for impact.
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