Junior Online Reputation Specialist
At Orbio World, we are in pursuit of creating brands that resonate globally and are loved by millions of customers. Don’t wanna brag, but we’ve been pretty successful in achieving that - we have already made a difference in over 3 million of our loyal customers’ lives across 50 countries.
We believe that with the right team, it could be just a start. And this is why we need you and your willingness to learn and grow. Currently, we are looking for a motivated Junior Online Reputation Specialist to join our team and create a meaningful impact on building this future.
A significant part of our operations is the Reputation Team, which actively monitors and manages our brand’s online presence by addressing feedback, mitigating risks, and fostering positive discussions across digital platforms. Through strategic engagement and crisis management, the team works to maintain trust, protect our reputation, and strengthen our brand’s credibility in a competitive landscape.
As a Junior Online Reputation Specialist you will acquire or strengthen skills in effective social media management, crisis handling, and SEO optimization and will help to raise our products' reputation even to greater heights.
Sounds like a great plan?
If so, be ready to:
- Learn how to engage with our customer community on social platforms, including Reddit and Quora, to manage discussions, address concerns, and positively influence our brands' reputation effectively and in a timely manner.
- Gain expertise in monitoring and analyzing reputation-related metrics while conducting competitive analysis within the industry.
- Manage and grow multiple social media profiles across various platforms globally, including creating unique content that meets specific performance indicators.
- Make data-driven decisions to improve engagement, post quality, and audience reach.
- Consistently brainstorm, design, and curate content with a deep understanding of Orbio brands, ensuring a high-quality brand image in every interaction.
- Collaborate with the core team and other colleagues to produce necessary visual and textual elements.
- Stay updated with the latest trends in social media, online forums, and digital reputation management
Our expectations for you:
- Motivation to acquire new skills and willingness to grow in your career;
- Ability to critically assess situations and make independent decisions when needed;
- Effective and distinguished communication in English, both written and verbal formats;
- High level of attention to detail, ability to analyze information and provide relevant insights;
- Enjoyment in a dynamic environment and exceptional time-management skills in case to meet deadlines;
- Prior experience in managing customer experience, social media channels, or copywriting would be an advantage.
A bit about the perks
-
🎯 Stay focused and productive by taking a day off on your Birthday, working 2 hours shorter on Fridays, and working from home 1 day each week plus extra 20 days remote work from anywhere in the world;
- 📚 Sharpen your knives in CXL trainings, Udemy, Skillshare, Audible subscriptions, take a book from the office library or order a needed one from anywhere, use your personal training budget whenever you need to visit some conferences, hear out inspiring guests’ lectures and so on;
- 🧘 Refresh or even reset in various group sports activities and events which we’ll cover for you and the team that is going with you. Use prepaid psychotherapist sessions if you see a need for your mental health uplift and keep yourself safe with personal accident insurance;
- 🤝 Reconnect through FIFA matches, learning events, knowledge-sharing talks, various team-building events, quarterly team retreats, or workation trips like the last one in Turkey;
- 🌍 By the way, sharing is caring and we love to share our success and use it to make an impact. Orbio Kids, charity auction, Orbio Academy, donations to UA, and Lithuanian communities - there are dozens of ways to make a change;
- 💵 Salary. 1320 - 1820 Eur/month Gross.
- Department
- Operations
- Role
- Customer Success
- Locations
- Vilnius, Kaunas
- Remote status
- Hybrid
- Monthly salary
- €1,320 - €1,820
- Employment type
- Full-time
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About Orbio World
Technology novelties. Beauty essentials. Everyday necessities. Our comprehensive solutions everyone needs.
Solid skills, extensive business know-how, and a focus on ecommerce let us set the new standard for impact.
Junior Online Reputation Specialist
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